Turn messages into action.
Patient notifications automated end to end. Faster payments, higher refill rates, fewer manual touchpoints on every order.
of Connect notifications result in successful payment
average time from notification to payment
average patient satisfaction rating
Turn patient messages into action
Send messages at the right moment. Turn reminders, updates, and outreach into actions patients actually complete.
Refill revenue holds across the patient base
Tabz triggers refill outreach on the cycle the prescription requires. Adherence stops depending on individual memory and refill volume stays predictable.
Will-call clears at the rate it was filled
Patients confirm pickup, schedule delivery, and resolve questions in the same thread. Orders close at the cadence dispensing produces them.
Payment completion runs above phone outreach
Tabz reaches patients on SMS and email at the moment action is needed. Response and payment rates outperform what voicemail and callbacks deliver.
Staff capacity returns from the phones
Confirmations, reminders, and follow-ups run automatically from pharmacy workflows. Hours that went to outbound calls go back to filling prescriptions.
Holds clear the same day
Prior auth, insurance, and patient detail requests go out the moment they are needed and come back in the same channel. Prescriptions stop waiting on missing information.
Outreach decisions get backed by data
Delivery, open, and action data flows into Tabz reporting. Pharmacies and partners see which messages drive revenue, refills, and adherence across the network.
Integrated into the systems pharmacies run on.
How Connect works
Send messages at every step of the prescription lifecycle, from intake to pickup, all from one place.
Prescription received
When a prescription arrives, patients get a message confirming the pharmacy has it and what happens next.
Resolve missing info
If anything is needed, like prior authorization, insurance, or additional details, patients receive a message with a direct link to complete it.
Complete the order
When the prescription is ready, patients review their order, choose pickup or delivery, and complete payment. Follow-up messages confirm fulfillment and keep them updated.
Reduce phone calls. Get faster responses.
When information is missing or action is needed, pharmacies send a message instead of making a call. Patients respond, complete requests, and the prescription moves. Delays that used to wait in voicemail clear in the same thread.
Bring patient communication online
Messages patients respond to. Fewer phone calls. Prescriptions that keep moving.