Support patient access. Capture downstream transaction data. Get paid at the point of dispensing.
Brands and manufacturers need visibility into how their products move through the pharmacy channel. Tabz puts commerce infrastructure at the point of dispensing, so copay assistance programs run smoothly, patient payment is collected before the product ships, and transaction data flows back to you.
Pharmacy channels connected to Tabz
Average time to patient payment
Patients complete checkout online
Reduction in abandoned specialty orders
Larger average basket with OTC at checkout
Brands invest heavily in getting prescriptions written. But they have limited visibility into what happens after. Does the patient pick up? Does the copay get collected? Does the assistance program apply correctly? Tabz sits at the point of dispensing and gives brands a direct line into the transaction layer, so patient access programs are applied properly and every fill is tracked.
How Tabz works for brands and manufacturers
Copay assistance applied at checkout
Manufacturer copay programs are applied directly in the Tabz checkout flow. Patients pay their assisted amount, the program covers the rest, and the transaction is recorded without manual intervention.
Patient payment collected before dispensing
Tabz collects patient payment before the product is dispensed or shipped, so every fill that goes out has a committed payer. Abandoned orders and uncollected copays drop significantly.
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Transaction data returned to the brand
Every dispensing event, payment, and copay application can be reported back to the brand. Understand how patients are engaging with your product at the point of purchase.
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Adherence and refill engagement
Tabz sends automated refill reminders and patient messages at the right moments in the therapy cycle. Better adherence, more fills, more complete outcome data for the brand.
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HSA/FSA and IIAS eligibility supported
Tabz handles HSA/FSA eligibility checks and IIAS compliance automatically. Patients pay with their benefits where eligible, with no manual verification steps required.
HIPAA-ready and Level 1 PCI DSS certified
Patient data and transaction records are handled to the standards your compliance team requires. Tabz is HIPAA-ready and Level 1 PCI DSS certified across all transaction types.
The unified pharmacy commerce platform.
Tabz connects payment, patient communication, fulfillment, and reporting into one platform. Brands get a commerce layer that sits at the point of dispensing across the pharmacy channels their products move through.
Pay before
you dispense.
Copay assistance, patient share, and HSA/FSA collected in one digital checkout. No paper vouchers, no manual application. Programs applied correctly at the point of dispensing.
Embed Tabz
in your stack.
Build on the Tabz API to embed brand-specific payment programs and patient access workflows directly into pharmacy checkout. Designed for the complexity of specialty and branded therapy commercialization.
See every transaction,
across every location.
See every fill, every copay program application, and every patient payment across your pharmacy channel. Transaction-level data that maps back to your brand's commercial performance.
Reach patients
where they are.
Automated refill reminders and patient messages keep patients on therapy. Better adherence data for the brand, better outcomes for the patient, fewer missed fills in the channel.
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Bill digitally.
Get paid faster.
Patient payment collected before dispensing across retail, specialty, mail-order, and hub pharmacy channels. No patient slip-through, no uncollected copays, no product lost to abandoned fills.
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Why pharma brands need pharmacy-native payment infrastructure
Manufacturer DTC and patient access programs fail at the payment layer. Generic processors weren't built for pharmaceutical transactions, and the compliance requirements make them expensive and slow to configure.
Generic processors make pharma manufacturers high-risk merchants
Any pharma manufacturer processing card-not-present payments through Stripe or similar platforms is classified as a high-risk merchant, facing elevated scrutiny, higher reserve requirements, and ongoing account suspension risk. Tabz is built for pharmaceutical commerce so manufacturers are never in that category.
LegitScript certification takes months on a generic processor
Before any pharmaceutical merchant can process online payments through a horizontal platform, they must independently obtain LegitScript or NABP certification. That process takes 4 to 6 weeks with no guarantee of approval. Manufacturers that build on Tabz inherit none of that burden.
DTC checkout without pharmacy intelligence loses revenue
HSA/FSA eligibility, copay assistance stacking, split tender, and prior auth status all affect what a patient actually pays. A checkout that doesn't handle these natively creates friction, abandonment, and staff burden that erodes the value of the DTC program.
Patient access programs need real dispensing data, not estimates
Understanding whether your patient support program is working requires transaction-level data: who paid, what they paid, how copay assistance was applied, and where patients dropped off. Tabz captures this at the point of dispensing, not in a report two months later.
What to look for in pharma brand payment infrastructure
Pharma manufacturers and DTC programs need payment infrastructure that handles pharmaceutical compliance natively, not through a patchwork of certifications and workarounds.
Pharmaceutical compliance built in, not bolted on
HIPAA, PCI DSS, and pharma-specific payment compliance should be part of the infrastructure, not a configuration layer that requires ongoing maintenance and certification management.
HSA/FSA acceptance and copay assistance stacking
Patients paying for specialty therapies often have multiple payment sources. The checkout should handle HSA/FSA eligibility, manufacturer copay assistance, and split tender in a single flow.
Pharmacy channel connectivity
Your patient access program only works if it reaches patients where they fill. The payment layer should connect to the pharmacy network your patients actually use.
Transaction-level dispensing data
Real program visibility requires data at the transaction level: who paid, what assistance was applied, where abandonment happened. Aggregate reports aren't enough.
Fast DTC integration without custom engineering
A DTC program that would take 12 months to build on Stripe should take 30 days on purpose-built pharma infrastructure. Pre-built compliance, fulfillment routing, and checkout flows come standard.
BNPL and flexible patient financing
For high-cost therapies, patients need payment options beyond a single card swipe. Affirm integration and installment billing keep patients on therapy when out-of-pocket costs are a barrier.
Frequently asked questions
Pharmaceutical merchants on horizontal processors face mandatory LegitScript certification, a 4 to 6 week approval process, VIRP transaction surcharges, and permanent high-risk merchant classification. Manufacturers that build on Tabz inherit none of that. Tabz is built for pharmaceutical transactions from the ground up.
Copay assistance can be applied within the checkout flow so patients see their correct out-of-pocket responsibility after assistance is applied, without staff manually reconciling billing or patients receiving surprise charges.
Yes. Tabz is purpose-built for pharma manufacturer DTC programs, with pre-built HSA/FSA acceptance, HIPAA compliance, split-tender logic, fulfillment routing, and copay stacking included. A program that would take 12 months to build on Stripe becomes a 30-day integration with Tabz.
Tabz captures transaction-level data at the point of dispensing: who paid, what they paid, how assistance was applied, and where patients dropped off. This data is available through Insights and can feed into manufacturer reporting dashboards.
Yes. Tabz includes Affirm integration for high-cost therapies including GLP-1s and specialty biologics, enabling patients to split large out-of-pocket costs into installments at checkout.
Still have questions?
Put Tabz at the point of dispensing for your brand.
Book a call and we'll walk through how Tabz integrates with your pharmacy channel, supports your patient access programs, and returns the transaction data you need.
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